- All purchased products can be returned within 14 days of purchase. (Products must be sealed, unused and with all accessories).
- The item must be in its original condition and packaging, complete with all accessories and documentation. The item must also be accompanied by the original receipt or proof of purchase.
- Customized products like Gaming Desktops, back to back special orders can’t be cancelled or returned once placed.
- To initiate a return, please contact our customer service team at 00965 60672504 within 14 working days. we will guide you on how to claim and process your refund.
- The product must be returned by the customer to the Armanum.com office, for both delivery and store pick-up orders. Once we receive your returned item, we will inspect it and notify you of the status of your refund. after the return is approved, we will initiate a refund to your original method of payment which may take 1-5 working days to process.
- The return shipping costs will be burned by the customer. Shipping and handling fees are non-refundable, or will be deducted from their refund.
- Warranty claims strictly follow the manufacturer’s warranty policy. Each faulty or not working product will be claimed as per manufacturer’s warranty Policy and customer will be kept updated for the status. However, if customer want to apply the warranty directly to manufacturer approved service centre, He/ She will be guided accordingly.
- If you receive a defective or damaged item, please contact our customer service team immediately at 00965 60672504. The product must be returned by the customer to the Armanum.com office, for both delivery and store pick-up orders.